Privacy Policy

At Lockwood Floor Coverings, we value and prioritize the privacy of our customers and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. By accessing or using our website, products, or services, you consent to the terms described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide voluntarily, such as your name, email address, phone number, and postal address when you:

• Place an order for our products or services.
• Contact our customer support team.
• Subscribe to our newsletters or promotional materials.
• Participate in surveys, contests, or promotions.
• Submit inquiries through our website.

Usage Information

We may collect non-personal information related to your use of our website and services, including:

• Log data, such as your IP address, browser type, and operating system.
• Information about your interactions with our website, including pages viewed and actions taken.
• Cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

How We Use Your Information

We use your personal information for various purposes, including:

• Processing and fulfilling your orders and requests.
• Providing customer support and addressing inquiries.
• Sending you relevant updates, newsletters, and promotional materials.
• Analyzing website usage to improve our content and services.
• Enhancing security and protecting against fraud.

Data Sharing

We do not sell your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our products and services, conducting surveys, or managing our website. These providers are obligated to protect your information and use it solely for the purposes we specify.

Your Choices

You have the right to:

• Access, update, or correct your personal information.
• Opt-out of receiving marketing communications.
• Request the deletion of your personal information, subject to legal requirements.

To exercise these rights or make inquiries about your personal data, please contact us through the contact information provided below.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Last Updated” date. Please review this policy regularly for any updates.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: lockwoodcarpets@gmail.com

We are committed to addressing your inquiries promptly and professionally.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.